Life, Health & P&C Insurance
Voice, SMS, chat and email agents that quote, onboard, service, renew and settle, across life, health, auto, home and commercial lines, in English, Spanish and your customers’ own language, with no added headcount.
THE INSURANCE JOURNEY, AUTOMATED
Acquire
Qualify inbound quote requests, support agents and producers, revive cold leads
Convert
Complete underwriting and exams, explain the policy, issue and confirm cover
Retain & Expand
Service endorsements, guide claims, cross-sell, lift renewals
Collect
Recover premium dues, renew lapsing policies, chase failed payments
41→78%
auto-renewal completion with a D-30/7/1 reminder pulse
70%
fewer policy lapses on voicebot renewal flows
+25 pts
NPS lift on voice-AI claims journeys
71%
voice-claim automation achieved at a leading health carrier
ACROSS THE INSURANCE JOURNEY
Every policy and claim conversation, handled.
From the first quote to the settled claim, deploy AI employees wherever conversations drive issuance, renewals and CSAT, on voice, SMS, chat and email.
OMNICHANNEL, WITH SHARED MEMORY
One AI employee across every channel.
Voice, SMS, chat and email, backed by a single memory of each customer, so context carries across every conversation and no one has to repeat themselves.
Voice
Inbound and outbound calls that sound human, in English, Spanish and 20+ languages, on your existing cloud telephony.
SMS / text
Live chat
On-site and in-app chat that resolves, deflects and captures leads around the clock.
Formal confirmations, statements and follow-ups, tied into the same customer memory.
TCPA & NAIC compliant
State DOI aware
KYC / CIP verification
Consent + full audit trail
India-ready (IRDAI)
Questions insurance teams ask
Does it speak Spanish and other languages?
Yes. Agents handle English, Spanish and 20+ languages, and switch mid-conversation, which lifts renewal and claim-completion rates. Hindi and other languages are supported for global teams too.
How fast can we go live?
Days, not months. 8loop sits on top of your existing dialer, CRM, policy-admin and claims systems, with no rip-and-replace.
Is it compliant?
Flows respect TCPA and NAIC guidance and state DOI rules in the US, with consent, calling-hour windows, DNC scrubbing, recordings and audit trails, and they extend to India’s IRDAI rules when you operate there.
Will it replace my team?
No. It handles the high-volume, repetitive conversations and hands complex or sensitive cases to your people with full context.
What does it integrate with?
Your dialer, CRM, policy-admin, underwriting, claims and payment stack. If your team uses it, the AI employee can too.
SEE IT ON YOUR OWN QUEUE
Put an AI employee on your busiest insurance queue.
Bring one high-volume workflow, renewals, claims FNOL, quote follow-up or premium recovery. We will show you an AI employee handling it live, in your languages, on your stack.
