Wealth, Brokerage, Payments & Fintech

AI employees that run your financial-services front office.

AI employees that run your financial-services front office.

AI employees that run your financial-services front office.

Voice, SMS, chat and email agents that qualify, activate, service and collect, across advisory, brokerage, payments and fintech journeys, in English, Spanish and your customers’ own language, with no added headcount.

THE FINANCIAL-SERVICES JOURNEY, AUTOMATED

Acquire

Answer leads in seconds, revive dormant lead lists, book advisor calls

Convert

Complete KYC, activate accounts, close subscriptions and recurring plans

Retain & Expand

Service, cross-sell, reactivate dormant accounts, protect from fraud

Collect

Recover failed payments, chase margin calls, renew subscriptions

21x

more likely to qualify a lead when you respond within 5 minutes

98%

SMS open rates, versus about 20% on email

30,000

dormant leads re-worked in under 3 weeks

63%

lower cost-to-collect with voice AI on early recoveries

ACROSS THE FINANCIAL-SERVICES JOURNEY

Every advisory and payments conversation, handled.

From the first inquiry to the last recovered payment, deploy AI employees wherever conversations drive AUM, activation and revenue, on voice, SMS, chat and email.

18 use cases
Acquire
Speed-to-lead advisory qualification
Call every inbound lead within seconds, qualify capital, goals and risk, and book the advisor.
Voice · SMS
Acquire
Dormant & cold-lead reactivation
Work aged, unworked lead lists at scale, revive interest and re-book, without adding callers.
Voice · SMS
Acquire
Business & SMB lead qualification
Qualify inbound business-finance and merchant inquiries and route to the right product or RM.
Voice · SMS · Chat
Convert
KYC / brokerage account activation
Push customers to finish identity verification, e-sign and beneficiary so accounts activate and fund fast.
SMS · Voice
Convert
Subscription & advisory-plan conversion
Handle objections, explain the plan and close the paid subscription after a trial or quote.
Voice · SMS
Convert
Recurring-investment setup
Walk customers through recurring-buy authorization and confirm the first debit so plans actually start.
SMS · Voice
Convert
Merchant onboarding & first transaction
Complete setup, guide the first payment or device, and activate new merchants.
SMS · Voice
Retain & Expand
Inbound support & FAQ resolution
Resolve account, portfolio, order, payment and how-to questions instantly on voice, chat and text, 24/7, deflecting routine calls.
Voice · SMS · Chat
Retain & Expand
Transaction dispute & chargeback intake
Capture failed, fraudulent or wrong charges, open the case, set expectations and give live status.
Chat · SMS · Voice
Retain & Expand
Failed-transaction & payment recovery
Prompt a retry or alternate method on declines and checkout drop-offs to recover the payment.
SMS · Voice
Retain & Expand
Fraud & suspicious-transaction verification
Verify “was this you?” in real time, approve or block, and cut false declines.
Voice · SMS
Retain & Expand
Merchant support & reconciliation
Answer settlement, fees, device and reconciliation questions and cut repeat merchant calls.
Voice · SMS · Chat
Retain & Expand
Dormant-account reactivation
Re-engage clients with no trades or logins in 90+ days, surface research and prompt an action.
Voice · SMS
Retain & Expand
Recurring-plan step-up, upsell & cross-sell
Renew lapsing plans and upsell step-up, premium research and managed portfolios to the right clients.
SMS · Voice
Retain & Expand
Portfolio review & advisor booking
Book review calls with the human advisor at quarter-end or on market events, and cut no-shows.
SMS · Voice
Collect
Margin call & pay-in reminders
Alert clients on a margin shortfall and prompt a transfer to avoid a forced sell-out.
Voice · SMS
Collect
Subscription renewal & failed-payment recovery
Renew plans at T-15/7/0 and recover failed auto-charges and bounced recurring debits.
SMS · Voice
Collect
SMB loan & repayment reminders
Remind business borrowers before and after due dates and capture a promise-to-pay with a pay link.
Voice · SMS

OMNICHANNEL, WITH SHARED MEMORY

One AI employee across every channel.

Voice, SMS, chat and email, backed by a single memory of each customer, so context carries across every conversation and no one has to repeat themselves.

Voice

Inbound and outbound calls that sound human, in English, Spanish and 20+ languages, on your existing cloud telephony.

SMS / text

Reminders, document requests, payment links and two-way support by text, the channel customers actually read.

Live chat

On-site and in-app chat that resolves, deflects and captures leads around the clock.

Email

Formal confirmations, statements and follow-ups, tied into the same customer memory.

TCPA & FINRA compliant

Reg BI & SEC aware

KYC / CIP & KYB

Consent + full audit trail

India-ready (SEBI/RBI)

Questions fintech and advisory teams ask

Does it speak Spanish and other languages?

Yes. Agents handle English, Spanish and 20+ languages, and switch mid-conversation, which lifts answer and conversion rates. Hindi and other languages are supported for global teams too.

How fast can we go live?

Days, not months. 8loop sits on top of your existing dialer, CRM, brokerage and payment systems, with no rip-and-replace.

Is it compliant?

Flows respect TCPA and FINRA in the US, with consent, calling-hour windows, DNC scrubbing, recordings, audit trails and no performance guarantees, and they extend to India’s SEBI and RBI rules when you operate there.

Will it replace my team?

No. It handles the high-volume, repetitive conversations and hands complex or sensitive cases to your people with full context.

What does it integrate with?

Your dialer, CRM, brokerage or OMS, custodian, billing and payment platforms, and collections stack. If your team uses it, the AI employee can too.

SEE IT ON YOUR OWN QUEUE

Put an AI employee on your busiest financial-services queue.

Bring one high-volume workflow, dormant-lead revival, KYC, renewals or recovery. We will show you an AI employee handling it live, in your languages, on your stack.