8loop vs Arrowhead
Arrowhead builds voice AI for sales, support and collections calls — and does it well. 8loop runs the whole customer relationship: voice, chat, email and WhatsApp, one shared memory, every conversation scored.
Sample call
English → Hindi, mid-call
One AI employee across voice, chat, email & WhatsApp
Voice
Chat
Runs and scores every conversation · human-in-the-loop QA
WHY TEAMS SWITCH
Why teams choose 8loop over Arrowhead
Every channel, not just the phone
Customers don’t live on one channel. 8loop carries the same conversation — and the same memory — across voice, chat, email and WhatsApp. Arrowhead is voice-only, with omnichannel on the roadmap.
QA is a product, not a promise
Every 8loop conversation is scored as it happens, and the scores drive what the next conversation does. Arrowhead lists no QA or scoring product.
Built to run the journey, not the call
Arrowhead optimizes call outcomes. 8loop runs acquisition, support and collections as one employee with one memory.
PROOF & IMPACT
Real production numbers, with our customers’ names on them.
No benchmarks, no projections. Every number below comes from a live deployment the customer agreed to publish.
Lending
15.5×
productivity per rep (their goal was 10×)
70% lower cost per conversion
3× more customers reached daily
+30 to 40% CSAT
Oro Money
“We wanted our top callers to be 10× more productive.” — Parth & Rakesh, Co-founders
Wealth advisory
30,018
dormant leads worked in 18 calling days
15,662 connected — same quality on day 18 as day 1
817 warm leads handed to advisors, pre-briefed
~11 agents’ output at ~70% lower cost
Equentis
“It’s changed how we think about outreach.” — Harsh Koli, Head of Quality Management
HOW IT WORKS
Brief it like a hire. Live in two weeks.
01
Brief it like a hire
8loop starts pre-loaded with your CRM history, your best agents’ playbooks and your SOPs. It never starts from zero.
02
Plug into your stack
Works with the cloud telephony you already run — Exotel, Ozonetel, Knowlarity, Five9 and more — plus your CRM, with SSO and role-based access. Nothing to rebuild.
03
Live in two weeks, scored from day one
One use case, two weeks, no long-term commitment. Every conversation is run and QA’d from day one. Results in 14 days — or we haven’t done our job.
SIDE BY SIDE
How 8loop and Arrowhead compare
Based on publicly available information as of July 2026.
Channels
Voice, chat, email, WhatsApp
Voice only; omnichannel on the roadmap (per Feb 2026 press)
Scores / QAs every call
Yes — built into the same system that runs the conversation
No self-serve QA or scoring product listed publicly
Runs calls autonomously
Yes
Yes
Languages
All 22 scheduled Indian languages + English, with mid-call switching
11+ incl. Hindi–English mid-call switching (per their site)
Customer memory across channels
One shared memory across all four channels
Not publicly described
Self-learning system
Learns from every scored conversation
Not publicly described; performance tuning is a managed service
Telephony integrations
Your existing cloud telephony — Exotel, Ozonetel, Knowlarity, Five9 and more
“All major CRMs and dialers” via custom APIs; no vendors named
Go-live
2 weeks, pilot-first, no lock-in
<2 weeks (per their Tata 1mg case study)
FAQ
Questions teams ask
Is 8loop voice-only like Arrowhead?
No. 8loop is one AI employee across voice, chat, email and WhatsApp, with one memory across all four.
Arrowhead already runs long autonomous calls — why 8loop?
Can I see it on my own calls?
How fast can we go live?
What does 8loop plug into?
What languages does 8loop support?
Is it fully autonomous?
See 8loop on your own calls
Book a 2-week pilot on one use case — no long-term commitment. Run it head-to-head against your current vendor if you like: same leads, same window. Or hear an 8loop employee live.
Comparison based on publicly available information as of July 2026. Arrowhead is a trademark of its respective owner, used here for identification and comparison only. Details may change — see their website for current information.
