8loop
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AI employees for BFSI
15.5× more productive per agent
30–40% higher CSAT
One agent across voice, chat, WhatsApp & email
Misha
Live
Outbound call ⇄ Inbound Call · switching Hindi ⇄ English
Hindi
Tamil
Telugu
Marathi
English
Pre-trained on your CRM, SOPs & best-agent calls
Book a 30-minute demo
Pick a time — we’ll show a live agent running one of your BFSI use cases.
Powering CX for high-volume BFSI teams
Why now
Volumes and language demands are exploding, hiring can’t keep up, and the tools you already have weren’t built to own the outcome.
Journeys start from zero
Voice → WhatsApp → support: context is lost at every handoff. Customers repeat themselves, and each agent starts guessing.
Bots answer, but don’t act
Resolution bots deflect FAQs, then hand the actual outcome — the collection, the renewal, the conversion — straight back to your team.
Headcount can’t scale to volume
Multilingual, high-volume CX means constant hiring, training and attrition — rising cost per conversation and capped quality.
8loop's Agents
We productized the forward-deployed engineer. Every 8loop agent runs a closed loop — so outcomes keep improving without adding headcount.
01
Build
Ingest your CRM, SOPs and best-agent transcripts into one agent with shared memory.
02
Simulate
Test the agent on real scenarios and edge cases before it ever talks to a customer.
03
Human-gate
Your team reviews and approves. Nothing goes live without a human in the loop.
04
Monitor
Every conversation is scored against your outcome — resolution, collection, conversion.
05
Self-heal
The agent learns from misses and improves automatically. No new hires required.
Proof
The results BFSI teams see when an AI employee owns the work end-to-end — not just the reply.
15.5×
productivity per agent
30–40%
higher CSAT
3×
more customers engaged / day
~70%
lower cost per conversion
500K+
conversations per month
Case study
Oro Money
Oro’s goal was for its top callers to reach 10×. With 2 AI agents doing the work of 31 human callers, 8loop delivered 15.5× — engaging 3× more customers a day and lifting CSAT 30–40%, with no added headcount.
15.5×
productivity per agent
3×
more customers / day
30–40%
higher CSAT
0
added headcount
Read the Oro Money story
Case study
Equentis Wealth Advisory
Anaya, a bilingual AI voice agent, reactivated Equentis’s dormant database in just 18 days — the equivalent of ~11 human callers — at roughly 70% lower cost per conversion.
30,018
leads contacted
817
warm leads
23
deals closed
18 days
to clear a dormant DB
Read the Equentis story
Across BFSI
Deploy AI employees wherever conversations drive outcomes — from first touch to renewal.
Lending & collections
Onboarding and KYC nudges, EMI and payment reminders, dormant-database reactivation, and warm handoffs — in every borrower’s language.
Wealth & investment
Investor onboarding, advisory follow-ups, portfolio and renewal nudges, and multilingual outreach that keeps clients engaged.
Insurance
Policy servicing, renewals, claims-status updates and cross-sell — human-gated so every interaction stays compliant.
Why 8loop
The wave after resolution bots: agents measured on outcomes, not tickets.
Owns the outcome
Measured on resolution, collection and conversion — not deflection or tickets closed.
Multilingual voice
Natural voice + chat in Hindi, Tamil, Telugu, Marathi and English, with mid-call language switching.
Human-gated & compliant
Your team approves before go-live and every conversation is auditable — built for regulated BFSI.
Built for mid-market
Enterprise vendors won’t serve you; dev tools leave outcomes to you. 8loop owns the outcome in mid-market.
Book a 30-minute demo — we’ll run a live agent on one of your real use cases.
Book a demo