Security

Terms of Service

TERMS OF SERVICE

Last updated October 15, 2025

AGREEMENT TO OUR LEGAL TERMS

We are EIGHTLOOP INNOVATION INC, doing business as 8loop ("Company," "we," "us," "our"), a company registered in Delaware, United States, at 16192 Coastal Highway, Lewes, DE 19958.

We operate the website https://www.8loop.ai (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

You can contact us by phone at +91 98407 30886, email at contact-us@8loop.ai, or by mail to 16192 Coastal Highway, Lewes, DE 19958, United States.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and EIGHTLOOP INNOVATION INC, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

TABLE OF CONTENTS

  1. OUR SERVICES

  2. INTELLECTUAL PROPERTY RIGHTS

  3. USER REPRESENTATIONS

  4. USER REGISTRATION

  5. PURCHASES AND PAYMENT

  6. SUBSCRIPTIONSå

  7. PROHIBITED ACTIVITIES

  8. USER GENERATED CONTRIBUTIONS

  9. CONTRIBUTION LICENSE

  10. THIRD-PARTY WEBSITES AND CONTENT

  11. SERVICES MANAGEMENT

  12. PRIVACY POLICY

  13. COPYRIGHT INFRINGEMENTS

  14. TERM AND TERMINATION

  15. MODIFICATIONS AND INTERRUPTIONS

  16. GOVERNING LAW

  17. DISPUTE RESOLUTION

  18. CORRECTIONS

  19. DISCLAIMER

  20. LIMITATIONS OF LIABILITY

  21. INDEMNIFICATION

  22. USER DATA

  23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

  24. CALIFORNIA USERS AND RESIDENTS

  25. MISCELLANEOUS

  26. CONTACT US

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Services are not tailored to comply with industry-specific regulations (e.g., HIPAA, FISMA), so if your interactions would be subject to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

Operational Footprint: While your contract is with EIGHTLOOP INNOVATION INC (Delaware, USA), certain operations, support, or service delivery activities may be performed by our affiliate Eightloop Innovations Private Limited (India) and/or approved subprocessors. This does not change the contracting entity identified in these Legal Terms.

2. INTELLECTUAL PROPERTY RIGHTS

Our Intellectual Property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services "AS IS" for your internal business purpose only.

Your Use of Our Services

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to:

  • access the Services; and

  • download or print a copy of any portion of the Content to which you have properly gained access,
    solely for your internal business purpose.

Except as set out in this section, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section, please contact us at contact-us@8loop.ai.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

  1. All registration information you submit will be true, accurate, current, and complete.

  2. You will maintain the accuracy of such information.

  3. You have the legal capacity and agree to comply with these Legal Terms.

  4. You are not a minor in your jurisdiction.

  5. You will not access the Services through automated or non-human means (e.g., bots, scripts).

  6. You will not use the Services for any illegal or unauthorized purpose.

  7. Your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, or incomplete, we may suspend or terminate your account.

4. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We may remove or change a username if it’s inappropriate or offensive.

5. PURCHASES AND PAYMENT

We accept:

  • Visa

  • Mastercard

  • American Express

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You authorize us to charge your chosen payment provider for all such amounts. Sales tax will be added where applicable.

We may limit or cancel orders in our discretion, especially where we believe orders are placed by resellers or distributors.

6. SUBSCRIPTIONS

Billing and Renewal: Subscriptions auto-renew unless canceled. You consent to recurring billing until you cancel.

Free Trial: We offer a 21-day free trial. At the end of the trial, your subscription will not auto-convert to paid without your consent.

Cancellation & Refunds: All purchases are non-refundable except where required by law. You may cancel anytime by contacting contact-us@8loop.ai.

Fee Changes: We may modify subscription fees and will notify you per applicable law.

7. PROHIBITED ACTIVITIES

You may not:

  • Use the Services for any unlawful purpose.

  • Circumvent or disable security features.

  • Upload or transmit viruses, bots, or harmful content.

  • Impersonate others or misrepresent affiliation.

  • Harass, threaten, or harm others.

  • Use the Services to compete with us.

  • Resell or transfer your account.

Violation may result in suspension or termination.

8. USER GENERATED CONTRIBUTIONS

You may create or share content (“Contributions”) such as text, videos, or comments. You represent that:

  • You own or have the rights to your Contributions.

  • They do not infringe any third-party rights.

  • They are not illegal, obscene, defamatory, or discriminatory.

We may remove Contributions at our discretion.

9. CONTRIBUTION LICENSE

By posting Contributions, you grant us a perpetual, worldwide, royalty-free license to use, copy, distribute, and display your Contributions for business or promotional purposes.

You retain ownership of your content but waive moral rights to the extent permitted by law.

10. THIRD-PARTY WEBSITES AND CONTENT

We are not responsible for third-party websites linked from our Services. Access them at your own risk. Their terms and policies apply to you, not ours.

11. SERVICES MANAGEMENT

We reserve the right to monitor, suspend, or terminate accounts, remove content, or restrict access to protect our rights and ensure proper operation of the Services.

12. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy: https://www.8loop.ai/privacy.

By using the Services, you agree to be bound by our Privacy Policy.

Hosting & Cross-Border Processing: Your data may be processed in the U.S. and India. We implement safeguards consistent with applicable data protection laws. By continuing to use the Services, you consent to this processing.

13. COPYRIGHT INFRINGEMENTS

If you believe material on our Services infringes your copyright, contact us at contact-us@8loop.ai. Include sufficient details to identify the material and your ownership.

14. TERM AND TERMINATION

We may suspend or terminate your account at any time for violation of these Terms or applicable law. You may not register again under a new name after termination. We may also take legal action if necessary.

15. MODIFICATIONS AND INTERRUPTIONS

We may modify or discontinue any part of the Services without notice. We are not liable for downtime, service interruptions, or data loss.

16. GOVERNING LAW

These Terms are governed by the laws of Delaware, USA, without regard to conflict of law principles.

For users located in India, disputes will be governed by Indian law and subject to the courts of Chennai, Tamil Nadu.

17. DISPUTE RESOLUTION

Informal Negotiations: Parties agree to first attempt to resolve disputes informally for 30 days.

Binding Arbitration (Non-India Users): Unresolved disputes will be finally settled through binding arbitration under AAA rules in Delaware, USA.

India Users: For users located in India, disputes will be subject exclusively to the courts of Chennai, Tamil Nadu under Indian law.

Restrictions: Arbitration (where applicable) shall be on an individual basis—no class actions.

Exceptions: Claims relating to IP rights, data theft, or injunctive relief may be brought in court.

18. CORRECTIONS

We may correct typographical or factual errors on the Services at any time.

19. DISCLAIMER

The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We do not guarantee accuracy, availability, or error-free performance.

20. LIMITATIONS OF LIABILITY

We are not liable for any indirect, incidental, or consequential damages, including data loss or lost profits.

Our total liability will not exceed the amount paid by you in the six (6) months preceding the claim.

21. INDEMNIFICATION

You agree to indemnify and hold us harmless from any losses, damages, or claims arising out of your:

  • use of the Services,

  • breach of these Terms, or

  • violation of another’s rights.

We may assume the defense at your expense.

22. USER DATA

We maintain certain data related to your account. You are responsible for all data you transmit. We are not liable for data loss or corruption.

23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By using the Services, you consent to receive electronic communications and agree that digital agreements and records satisfy legal requirements for written contracts.

24. CALIFORNIA USERS AND RESIDENTS

If you are unsatisfied with our response to a complaint, you may contact the Complaint Assistance Unit of the California Department of Consumer Affairs at (800) 952-5210 or 1625 North Market Blvd., Sacramento, CA 95834.

25. MISCELLANEOUS

These Terms constitute the entire agreement between you and us. If any part is invalid, the rest remains enforceable. We may assign rights or obligations without notice.

26. CONTACT US

EIGHTLOOP INNOVATION INC
16192 Coastal Highway, Lewes, DE 19958, United States
📞 +91 98407 30886
✉️ contact-us@8loop.ai
🌐 https://www.8loop.ai